Summer Pharmacy Intern - Military Veterans

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Job ObjectivesLearn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Models and delivers a distinctive and delightful customer experience. Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist.Job Responsibilities/TasksCustomer ExperiencenEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.nModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).nDevelops strong relationships with customers.nOperationsnLearn from store and pharmacy team members, field leadership, team members and customers/patientsnUnder the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.nPerforms duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.nAssists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).nImmediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.nStrictly adheres to the Walgreen Co. policy regarding Good Faith DispensingnResponsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.nHandles telephone calls that do not require personal attention of the pharmacist, including those to physicians.nAssists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.nAssists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.nComplies with all company policies and procedures; maintains respectful relationships with coworkers.nComplete special assignments and other tasks as assigned.nTraining and Personal DevelopmentnComplete required trainingnMaintains knowledge and skill in healthcare and pharmacy, including latest news and developments.nBasic QualificationsnMust be enrolled in a school of Pharmacy program.nMust be fluent in reading, writing, and speaking English. (Except in Puerto Rico).nRequires willingness to work flexible schedule, including evening and weekend hours.nPreferred QualificationsnPrefer six months of experience in a retail environment.nPrefer to have prior work experience with Walgreens.nPrefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing menThe following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The following information is applicable to Colorado only, in accordance with the Colorado Pay Equity Act. Please review the available benefits and salary available for this position by clicking here: jobs.walgreens.com/benefits. Walgreens will provide applicants in other states with information related to the position, to the extent required by state or local law, by calling 1-866-967-5492. Apply

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