Enterprise Transformation Lead-3

Profile

Job Information
Humana
Enterprise Transformation Lead-3
in
Boston
Massachusetts
Description
The Enterprise Transformation Lead will be part of a multi-disciplinary team charged with solving big problems for our members, associates, and provider partners. Our team's focus is creating solutions that deliver measurable improvements for members that are also feasible for our business partners. To identify solutions, you will help frame the problem, map current state process, technology, and compliance restraints, and then lead co-creation of solutions that address the root cause of identified problems. A key responsibility of this role will be translating complex processes and systems into easy to understand artifacts; creating shared context which enables strategic decision making.
Responsibilities
Responsibilities:
Resolves complex problems, where expertise is required to interpret policies, guidelines or processes; escalate breakdowns in the process by asking the right questions and identify/ involve the right stakeholders to correct breakdowns
Diagrams and evaluates current state processes; utilizing well known approaches to process improvement and root cause diagnosis
Provides consultation on the use of re-engineering techniques to improve process performance and product quality
Collects, analyzes and measures process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in the process that may lead to additional process improvements
Performs cost and benefit analyses; utilizing this and other key data attributes to create a compelling story for change
May deliver presentations and training courses including measurement, analysis, improvement and control
Uses independent judgment requiring analysis of variable factors and determining the best course of action.
Required Qualifications
3 years of process improvement experience with a focus on operational improvement
2 years of project leadership experience
Proficiency in business consulting and/or operational leadership experience
Strong business and financial acumen
Comprehensive knowledge of Microsoft PowerPoint and Visio
Ability to make connections across enterprise functions and teams
Exceptional communication and interpersonal skills with the ability to quickly build rapport at all levels within the organization
Ability to identify process opportunities and drive strategic conversations; influence enterprise leaders through synthesis of data
Preferred Qualifications
Bachelor's Degree or military experience
Experience in healthcare services
Lean, Agile, Six Sigma, Business Process Management or Project Management certification
2 years of experience in using Azure Dev Ops or Agile methodologies
Experience working in Miro
Additional Information
This position is open to working remote and available to work Eastern Standard or Central Standard time hours.
For this job, associates are required to be fully COVID vaccinated, including booster or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.
If progressed to offer, you will be required to:
Provide proof of full vaccination, including booster or commit to testing protocols
*OR  *
Provide proof of applicable exemption including any required supporting documentation
​​Medical, religious, state and remote-only work exemptions are available.
Scheduled Weekly Hours
40

Company info

Sign Up Now - MilitaryCrossing.com