Tow and Light Service Driver - Military Veterans

Profile

nWe call our club's vision, mission, values, and supporting pillars Our House because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. nAt AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. n nWhy Work For Us? nn Great Pay- $18.50 hourly with the potential to make up to an ADDITIONAL $1,300 per month with quality and productivity incentives nTraining - You'll attend a thorough, comprehensive, training programnBenefits - Medical, Dental, Vision, wellness program and more!n401k Matching - $1 for $1 company match up to 6% of paynMonthly Bonuses!nPaid Time Off- Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activitiesnCollaborative Environment - AAA will value your contribution to providing exceptional service to our membersnnEssential FunctionsnnDriving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)nOn-scene time interacting with customer/establishing rapport, building relationships, trust and problem solvingnLeverages sales skills for offering products and services from AAA to member during service interactionnUtilizing on-board computer, radio communications, and mapping systemsnCompletion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)nn Knowledge/Skills/Abilities nnClear and proficient verbal and written communication even under pressurenCommon knowledge of vehicle components and the common reasons for vehicle failurenDemonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriatelynAbility to drive a manual/automatic shift vehiclennEducation & Experience/Licenses & CertificationnnTwo (2) years of experience in a customer contact rolenEducation and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service TrainingnVocational technical automotive training/certification or equivalent experience (preferred)nASE (Automotive Service Excellence) certification(preferred)nn nWork Environment/Physical RequirementsnWorks outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.n#GABn

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